Projected 60% Productivity Gains: The Coming Impact of Agent AI on Business

Our clients and investors in AI are focused on identifying the next big breakthroughs in the industry. A major area gaining attention is investing in Agent AI, which is being seen as a key next frontier in AI evolution.

OpenAI CEO Sam Altman proposes two implementation approaches for Agent AI. The first envisions AI as an "extension of yourself" or a "ghost of yourself," which autonomously makes decisions on your behalf, managing tasks and interactions just as you would. The second approach positions AI agents as "senior employees," intellectual partners that can question and refine human decisions. These agents don't just assist—they provide critical insights and strategic perspectives, acting as collaborators in decision-making processes.

In the recent interview, The CEO of Zoom wants AI clones in meetings. Eric Yuan's vision from Zoom treats AI agents as "digital twins" that autonomously handle routine tasks. This approach envisions AI as an extension of human capabilities, executing daily responsibilities efficiently, freeing up humans for higher-level work.

In this article, we will go through:

1. Scope of Impact and Implementation

2. Should Decision Makers / Businesses Opt for

   1. Ready-to-Use Agents: Fast, Efficient, but Less Customizable

   2. Building Customized Agents: Tailored Solutions with Full Control

   3. Or Hybrid

3. Two Leading AI Agent Companies in Sales Development Representative

4. Other AI Agent Offerings by Company

5. Agent AI’s impact on Training vs. Inference Demand

Please note: The insights presented in this article are derived from confidential consultations our team has conducted with clients across private equity, hedge funds, startups, and investment banks, facilitated through specialized expert networks. Due to our agreements with these networks, we cannot reveal specific names from these discussions. Therefore, we offer a summarized version of these insights, ensuring valuable content while upholding our confidentiality commitments.

Scope of Impact and Implementation

A recent McKinsey report highlights a typical four-step process detailing how Agent AI functions. This process includes: